Your family or friend gets an SMS as soon as the money or Top Up arrives.

• They then enter an access code to see the credit limit available and use the money.
• A menu will appear which will allow them to choose to pay a bill, make a purchase, withdraw money or Top Up, straight from their Digicel phone.
• There is no time limit for them to use the money, it will simply remain in their mobile wallet until they wish to use it. They can check their balance at any time.
• Money or Top Up can also be forwarded to another mobile phone.

Digicel Mobile Money has ultra low fees, so more money arrives to your family in Samoa, Tonga or Fiji. As soon as your transaction has been processed your family or friend will receive an SMS to let them know they can use it straight away. There's no need for your family or friends to hurry to withdraw or use the money as it will be safely stored on their Digicel phone. The money is safe in the phone because it's protected by a confidential access code. Your family members can use the money in the way it will help them most. Bills can be paid OR Top Up can be purchased. Money can also be withdrawn at any Digicel Mobile Money agency. We have more agents than any other money transfer service in the Pacific. Right now there are 35 agencies in Samoa, 50 in Tonga and 150 in Fiji, and we're getting more all the time. Our support team is available 24 hours a day, 7 days a week to help family members with Digicel Mobile Money. They simply have to call 123 on their mobile. While there are many ways to use the money sent to your mobile, some customers will need to withdraw their money. This can be done at one of our large network of Agents and there is a small fee involved in making a Cash Out transaction. These are noted below.

WST
From	To	Cash Out Fee
1	50	0.75
51	2000	1.5%

FJD
From	To	Cash Out Fee
1	25	0.80
26	50	1.50
51	100	2.00
101	200	2.50
201	500	3.50
501	1000	5.50

TOP
From	To	Cash Out Fee
1	10	0.50
10.01	100	1.00
100.01	1000	2.00

Contact

Frequently Asked Questions

Have a question?

Send us your question and we'll do our best to answer you as soon as we can.

Send us a message

Joining
is easy

Learn more

How does
it work?

A quick guide to sending money with Digicel

See the guide

SHARE the
benefits of Digicel Mobile Money

Tell a friend now

Powered by